I've bought many cars over many years and have had a varying degree of proficiency at the handover stage, probably the single most important process in the purchasing chain.
This is my first Volvo and I travelled over 300 miles to Edinburgh to get it simply because it was the most competitively priced.
I have to say that I was met with the best purchasing experience ever.
The car I purchased was beautifully presented and immaculately clean.
The staff are extremely proficient, a big shout out to Liam, Craig and Hadleigh but the best I'll save until last and that is Susan Tait.
Susan went over and above her call of duty, ringing me on her days off to ensure the purchasing process went smoothly which it did.
A highly professional company, I would not hesitate in recommending them as a credit to the Volvo brand.
3 months ago
I've been coming here for services and a warranty repair last 18 months.
The staff has always been excellent and prompt. Appointments are confirmed via sms, health check is provided via email, great waiting area.
The car has always come back in perfect order as you would expect from an official dealer but which isn't always the case at other places.
The complimentary wash and hoover is a lovely touch.
3 months ago
My son was looking for a new car and spotted a BMW 3 series in Volvo John Clark in Edinburgh. I phoned up for him but salesman explained car was already gone. But a few days later salesman phoned to say car was still available so we popped through. Car looked really good and Gareth the salesman looked after us great, after a test drive my son really wanted the car and after talking to Gareth they came to a deal. Great service all round from everyone involved and especially Gareth who looked after us.
2 months ago
Buying a car here, the whole process from start to finish was handled efficiently and professionally by Susan, who was very knowledgeable and very helpful as a single point of contact. She kept us updated on progress and when we picked up the car she took the time to explain all the features and controls. Thank you!
4 months ago
Maria's husband here, really happy with the car and the whole buying experience at Edinburgh Volvo. Fantastic team and really knowledgeable of the cars. Really made to feel at home as well when in the dealership.
Many thanks to Andy and Craig in the sales team